Let Your Customers
Pause Their
Subscription to Avoid
Voluntary Churn

Directly integrate your subscription billing platform with Churnfree and allow your customers to stick around longer by pausing their subscriptions instead of canceling.

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Pausing a subscription is a powerful retention tactic

Pause features

Reduce churn by up to 30%!

Enabling subscription pause is proven to be an effective way to prevent voluntary churn and the marketing costs to win customers back in the future.

Subscription pause alongside other tempting offers

Provide various subscription offers based on your payment processor for an excellent customer experience.

Easy integration with your billing platform

Churnfree works well with all the major payment processors in the industry.

Add the Pause Subscription Option in a Few Simple Steps!

How It Works

Step 1

Connect Your Payment
Processors

Integrate your billing platform with Churnfree by connecting payment processors. Note that you can connect more than one to your account.

Step 2

Select Payment Processor for the Flow

Start adding different payment processors for each retention flow. Offers like subscription pause and discounts will depend on it.

Step 3

Create and Edit the Pause Offer

Customize the Pause subscription window for your customers. Adding the URL to your payment processor’s website is not required unless no payment processor is connected.

Step 4

Choose Pause Offer to
Add in Retention Flow

Select the offer that you want to present based on survey answers. Offers will be executed by Churnfree once accepted instead of being redirected to the payment processor’s website.

Enable Pause Subscription Now to Reduce Voluntary Churn

Connect Payment Processors

Add any supported payment processors to your Churnfree account.

Add Pause Offer

Offer customers the option to pause their subscription based on survey answers as part of your retention strategy.

Offer Editor

Full customization of the pause subscription window for your cancellation flows.

Multiple Subscription-Based Offers

Other than Pause, you can also add offers such as discounts or coupons to further avoid voluntary churn.

Create a free account to start building your own retention flow.

Try for free and win back your customers now!

We let our clients speak for us. Here’s why they love Churnfree.

Satisfied customers

Benjamin BeyerSaaS Co-founder

Churnfree is an essential tool for our company. We were able to gather customer feedback and insight efficiently. The subscription analytics feature helped us reduce churn significantly.