Ellipse 4

Ellipse Background Full

Knowledge Hub

Your destination for how-to guides, articles, and the latest on Churnfree.

Red Mouse Scroll

White Seperator Curve

Tutorials

Learning resources for beginners

Retention Flow Benefits

Benefits of a good Retention Flow

Churnfree Benefits

Retaining Customer

All about your customers

Retaining Customers

Latest Blog Posts

Read More
all about your customers
GRR vs. NRR (Revenue Retention): Comparison, Track, and Improve.
Jan 29, 202516 mins read
The numbers are striking - getting a new customer can cost up to 25 times more than keeping an [...]
Read More
Read More
all about your customers
8 Types of Loyalty Programs with Examples in 2024
Oct 30, 202412 mins read
The motivation behind loyalty programs is always the intention to change consumer behavior by [...]
Read More
Read More
all about your customers
What is a Good NPS Score
Oct 29, 202410 mins read
So, what is a good nps score? A good NPS score is zero or above, while below zero is considere [...]
Read More
Read More
all about your customers
Frightfully Fun Customer Loyalty Rewards This Halloween!
Oct 25, 202411 mins read
Trick or Treat! Treat you users with Spooktacular customer loyalty rewards this Halloween. Thi [...]
Read More
Read More
all about your customers
What is Net Promoter Score? Understand NPS the easy way
Oct 22, 202414 mins read
Let’s understand what is net promoter score the easy way. You will agree with the fact that wh [...]
Read More
Read More
all about your customers
What is Retention Marketing + Strategies in 2024
Oct 17, 202412 mins read
Did you know that retention marketing is the new customer acquisition. Well, at least for this [...]
Read More
Read More
all about your customers
How to Conduct Value Chain Analysis (Free Templates)
Oct 16, 202412 mins read
If you ever look forward to adding worth to your business, consider conducting a value chain a [...]
Read More
Read More
all about your customers
19 Customer Service Interview Questions with Expert Answers
Oct 11, 202415 mins read
If you have a customer service interview, you need to prepare the answers to your customer ser [...]
Read More
Read More
all about your customers
What is Gross Revenue Retention, Formula and Benchmarks
Oct 8, 20248 mins read
Your company’s Gross revenue retention shows how well it retains its existing revenue, excludi [...]
Read More