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Retention Flow Benefits

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Retaining Customers

Latest Blog Posts

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all about your customers
What Is Customer Churn Analysis and Why Does It Matter
Jul 18, 202522 mins read
Worried about losing a lot of customers? Learn all about customer churn analysis to see how it [...]
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all about your customers
What is Customer Churn Prediction? A Complete Guide
Jun 18, 202511 mins read
Are you wondering, ‘What is customer churn prediction?’. The simplest answer is that churn pre [...]
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all about your customers
What Does Churn Mean in Business? | Types & Importance
May 26, 202516 mins read
The term ‘churn’ is quite popular across different industries, especially among Software-as-a- [...]
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all about your customers
What is Annual Contract Value (ACV) & How to Calculate It?
Apr 29, 202520 mins read
Having sustainable financial growth is definitely of utmost importance in any type of business [...]
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all about your customers
The Customer Is Not Always Right: Rethinking an Outdated Mantra
Mar 24, 202512 mins read
The customer is not always right or is the customer always right? – The times have changed.
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all about your customers
What is Logo Retention? Formula & Why it is Important for SaaS
Feb 27, 202517 mins read
Let’s talk about something that might sound a little corporate but is actually super relatable [...]
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all about your customers
GRR vs. NRR: Key differences & How to improve revenue retention
Jan 29, 202516 mins read
The numbers are striking - getting a new customer can cost up to 25 times more than keeping an [...]
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all about your customers
8 Types of Loyalty Programs with Examples in 2024
Oct 30, 202412 mins read
The motivation behind loyalty programs is always the intention to change consumer behavior by [...]
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all about your customers
What is a Good NPS Score
Oct 29, 202410 mins read
So, what is a good nps score? A good NPS score is zero or above, while below zero is considere [...]
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